Al-Birr Foundation is a charitable organisation based in Leyton, East London. Upon instructing Krypton’s energy consultants to manage and mitigate an accrued debt of £450K accumulated over 33 years, our experts were faced with several challenges. The main issue was establishing the client’s billing identity. Our specialists contacted the national grid, distribution network and energy suppliers yet, the absence of a meter point reference (MPR) made site identification an almost impossible task. Having succeeded in establishing the MPR, Krypton Energy was able to transfer the client to a new supplier willing to provide a contract that met the organisation’s needs. Krypton Energy was also successful in writing off the client’s total debt of £450K.